Overview
Step-by-step wizards that walk staff and students through device and service setup — primarily printer configuration for Windows and Mac. Each guide presents platform-specific instructions with visual aids, reducing the need for ICT staff to handle routine setup requests in person.
Key Features
- Platform-specific guides — Separate step sequences for Windows and Mac printing setup, with OS-appropriate screenshots and instructions
- Accessibility tested — Validated with Axe for WCAG compliance so guides are usable by all staff and students
- PDF generation — Exportable guide summaries via pdf-lib for offline reference
- CSV data parsing — PapaParse integration for guides that involve bulk device configuration data
- Shared wizard components — The
mc-interactive-componentspackage provides reusable step, wizard, and navigation primitives consumed by this app
Design Decisions
- Wizards over static docs: Printer setup branches based on user choices — Windows vs Mac, network vs USB, specific printer model. A static doc would need a separate article for every permutation, or a long page with “skip to section X” instructions. A wizard conditionally shows only the relevant steps based on earlier selections, which is a fundamentally different UX from scrolling a document.
- WCAG / Axe testing: NSW public schools fall under the Disability Discrimination Act and NSW Government digital accessibility requirements. Since these guides are used by every staff member and student, accessibility isn’t optional — Axe validation ensures compliance and catches regressions before deployment.
Demo
Interactive guide walkthrough: step-by-step device setup with visual instructions.